Every member of our team undergoes a rigorous screening process, including comprehensive enhanced DBS checks and extensive reference verification. We look beyond basic qualifications to find individuals who possess genuine empathy, ensuring they receive ongoing training that meets strict UK care standards. This thorough approach guarantees that your loved ones are always supported by capable, trustworthy professionals committed to their safety and comfort.
24/7 Support
We understand that support needs can arise at any time. Our team is committed to providing flexible, responsive services that promote independence, wellbeing, and peace of mind for individuals and their families.
Experienced & Caring Team
Led by experienced care professionals, our team is passionate about delivering person-centred support with dignity, respect, and empathy. We build trusting relationships that help individuals achieve their goals and live fulfilling lives.
Person-Centred Approach
Every individual is unique. We take the time to understand personal preferences, strengths, and aspirations, providing tailored support that promotes choice, independence, inclusion, and quality of life.
Our Services
How We Can Support You
Autism & Learning Disabilities
Elderly Care
Light Cleaning
Domestic support
Domestic & Practical Help
Companionship & Wellbeing
About Us
Who Are We?
At Velora Care, we are passionate about providing compassionate, person-centred support that enables individuals to live fulfilling and meaningful lives. We specialise in supporting people with autism, learning disabilities, and complex mental health needs, recognising that every individual is unique and deserves support tailored to their personal goals, preferences, and aspirations.
Our services are designed to promote independence, wellbeing, and inclusion. We can provide support within the home and the community, whether that is assisting with daily living activities, offering companionship, supporting attendance at appointments, or accompanying individuals on holidays and social outings. We also understand the importance of family wellbeing and can provide support that allows family members and carers valuable time to rest and recharge.
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Any Questions?
How do you ensure the quality and reliability of your care staff?
Can we choose our own care schedules?
We design our support services entirely around your unique daily routines, offering complete flexibility from brief check-ins to round-the-clock support. As health requirements naturally evolve over time, our senior care coordinators conduct regular reviews to seamlessly adapt your personalized care plan. This responsive approach ensures you always receive the exact level of practical assistance required to maintain independent home living.
How do you maintain continuity of care for my loved one?
We prioritize building meaningful relationships by assigning a small, dedicated team of familiar carers to look after each individual client. This consistent matching prevents the stress of unfamiliar faces and allows our staff to deeply understand your specific personal preferences and routines. By keeping our care teams localized and tightly structured, we ensure reliable, uninterrupted support that families can completely depend upon.
Are your services regulated, and what standards do you follow?
Our care provision is designed to strictly align with the fundamental standards set out by the Care Quality Commission (CQC). We maintain robust internal auditing systems, continuous staff competency assessments, and open communication channels to ensure our delivery remains safe, effective, and responsive. This unwavering commitment to compliance gives your family absolute confidence that our home care services meet the highest national benchmarks.
What specific tasks can your domiciliary carers help with at home?
Our domiciliary support covers a broad range of daily activities tailored to help individuals live comfortably and independently in their own environment. This includes essential personal care, medication management, meal preparation, light housekeeping, and vital companionship to combat social isolation. By assisting with these practical tasks, we help maintain a clean, safe, and nurturing home while preserving our clients' personal dignity.
How quickly can you arrange for care to start for a new client?
We can initiate our home care services rapidly, beginning with a comprehensive, initial assessment conducted by a senior care manager within 24 to 48 hours. This vital step allows us to safely understand specific individual needs, lifestyle preferences, and home environments before carefully matching the right carers. Our streamlined onboarding process ensures a smooth, stress-free transition that prioritizes immediate safety and peace of mind for the entire family.
How to start your care journey
Follow These Simple Steps
Initial Inquiry & Chat
Reach out by phone or online. We’ll discuss your immediate needs and answer any questions to understand your basic care requirements.
Home Assessment
Our senior care manager visits your loved one at home to safely assess their physical needs, routine, and environment.
Bespoke Care Plan
We design a personalized care plan around their lifestyle and match them with a dedicated, familiar carer who fits their personality.
Care Commences
We introduce your carer and begin services, regularly reviewing the plan to ensure it seamlessly adapts as needs change.
Take the First Step Toward Reliable Home Care
At Velora Care Group, we provide person-centred supported living services that empower adults to live independently while receiving the right level of support. We work alongside individuals to build confidence, develop life skills, maintain wellbeing, and achieve their personal goals in a safe and supportive environment.
Our domiciliary care services offer the professional support your family needs, ensuring your loved one retains their independence, dignity, and comfort right at home in Preston.
